952 49 48 08 info@rayosur.es

Privacy Policy

Privacy Policy

We take the privacy and protection of our users’ personal data very seriously. Below, we explain how we collect data and the processing we carry out on this data.

DATA CONTROLLER DETAILS

  • Legal Name: CERRAMIENTOS RAYOSUR
  • Tax Identification Number (CIF):
  • Address: CALLE BENADALID, LOCAL A-17 CALA DE MIJAS 29649 MÁLAGA
  • Activity: CLOSURES
  • Website: www.rayosur.es

APPLICABLE REGULATIONS
This Privacy Policy has been designed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the Protection of Natural Persons with Regard to the Processing of Personal Data and on the Free Movement of such Data, Organic Law 3/2018 of December 5, on Personal Data Protection and Digital Rights Guarantee, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSICE).

PRINCIPLES APPLIED TO PERSONAL INFORMATION
In the processing of personal data, the following principles are applied:

  • Lawfulness, fairness, and transparency: For personal data to be lawful, consent is required or processing must be necessary to fulfill a legal obligation. Data will be provided in a comprehensible and accessible manner.
  • Data minimization: Personal data will be adequate, relevant, and limited to what is necessary for the purpose for which it was collected.
  • Limitation of the storage period: Personal data will be deleted when it is no longer necessary for the purpose for which it was collected.
  • Integrity and confidentiality: Personal data will be processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing, and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

PURPOSES OF PROCESSING PERSONAL DATA
The processing of personal data serves the following purposes:

  • Attend to your request and provide you with information related to the services provided by CERRAMIENTOS RAYOSUR and its collaborating companies related to training, consulting, and technology.
  • To collect personal data, the website uses various contact forms that collect identifying personal data (name, surname, telephone, and email).
  • Send commercial communications; newsletters, promotions, and special offers related to the services offered when the user checks the box «I wish to receive marketing communications.»
  • Manage social networks: The processing of data carried out by individuals who become followers on social networks will be governed by this privacy policy. The data will be processed in order to properly manage the presence on the social network, informing about activities, products, or services of CERRAMIENTOS RAYOSUR.
  • In the event of requesting any of our services, consent will be requested for the corresponding purpose.

LEGAL BASIS FOR PROCESSING PERSONAL DATA
The legal basis for processing your data is consent. By filling out the corresponding forms and checking the box «I have read and accept the privacy policy and GDPR» and clicking to submit the data, or by sending emails through the designated email accounts, the user expressly states that they have read and accepted this privacy policy; providing their unequivocal and express consent to the processing of their personal data in accordance with the purposes and terms expressed herein.

You can revoke your consent given for the processing of your personal data at any time. Such revocation will not have a retroactive effect. You can revoke your consent by sending an email to:

CATEGORIES OF PERSONAL DATA PROCESSED
The categories of data that will be processed for the indicated purposes are as follows:

  • Identifying data: name and surname, email, and telephone.
  • Other non-identifying data obtained through some cookies that are downloaded to the user’s computer when browsing the website.

Mandatory data will be identified in the information collection forms. If you decide not to provide us with any of this mandatory data, we will not be able to fulfill the intended purpose, and the data will not be processed.

You guarantee that the Personal Data you provide to us is truthful and correct, and you will be responsible for notifying us of any changes to it.

SECURITY MEASURES APPLIED
CERRAMIENTOS RAYOSUR is committed to treating users’ personal data with confidentiality and to using it for the purposes for which it was collected.

Within our commitment to ensuring the security and confidentiality of your personal data, we inform you that the necessary technical and organizational measures have been taken to ensure the security of personal data and prevent its alteration, loss, unauthorized processing, or access, taking into account the state of the technology, the nature of the data stored, and the risks to which it is exposed. However, the user should be aware that security measures on the Internet are not impregnable.

With regard to the confidentiality of processing, it will be ensured that any person authorized to process the data (staff, collaborators, and providers) is under the appropriate obligation of confidentiality.

You can obtain more information about the security measures we apply by contacting us through the data indicated in section one of this privacy policy.

DATA RETENTION PERIOD
Personal data will be retained for the time necessary to respond to the corresponding request or, in general, for the duration of the business relationship or for the time necessary to comply with legal obligations.

RECIPIENTS TO WHOM DATA IS COMMUNICATED
The user acknowledges and accepts that their personal data may be provided to

public bodies, third parties when necessary to fulfill the purposes of the processing, and collaborating companies for internal administrative purposes, always respecting the security measures required by current legislation on the protection of personal data. Internally, data may be transferred to:

  • CERRAMIENTOS RAYOSUR with CIF _____
  • Additionally, data is shared with the following providers under their respective privacy conditions:

DINAHOSTING S.L. with CIF B15805419; the entity that provides us with web hosting services.
The corresponding data processing agreement required by applicable law has been signed. Data will not be transferred to third parties except by express authorization or legal obligation.

USER’S RIGHTS
The user has the following rights regarding the processing of their personal data:

  • Right of access to their personal data.
  • Right to rectify inaccurate data.
  • Right to delete data that is no longer necessary for the purposes for which it was collected.
  • Right to limit the processing of data for a specific purpose.
  • Right to data portability.
  • Right to object to the processing of personal data.
  • Right to lodge a complaint with the Spanish Data Protection Agency (the competent authority in matters of Data Protection), especially if satisfaction has not been obtained in the exercise of your rights.

You may exercise your rights by sending a request accompanied by a copy of your ID card to the address or email address indicated in section one of this privacy policy.

PRIVACY POLICY ON SOCIAL MEDIA
In compliance with the aforementioned legislation, we inform users that a profile has been created on the Facebook, LinkedIn, Instagram, and Twitter social networks, with the main purpose of advertising our training products and services.

The user who has a profile on the same social network and has decided to join the page, thus showing interest in the information that is advertised on the network, provides their consent for the processing of personal data published on their profile.

The user can access the privacy policies of the social network at any time, as well as configure their profile to guarantee their privacy.

CERRAMIENTOS RAYOSUR has access to and processes public information from the user’s profile, especially their contact name. This data is only used within the social network itself and is not incorporated into any file.

CERRAMIENTOS RAYOSUR will carry out the following actions:

  • Access to the user’s profile’s public information.
  • Publication on the user’s profile of all information already published on the page.
  • Send personal and individual messages through the social network’s channels.
  • Updates to the status of the page that will be published on the user’s profile.

The user can always control their connections, delete content that is no longer of interest, and restrict who they share their connections with, for which they must access their privacy settings.

The user, once joined to the social network, may publish comments, links, images, or photographs, or any other type of multimedia content supported by the social network. The user, in all cases, must be the owner of them, enjoy the copyright and intellectual property rights, or have the consent of the affected third parties. Any publication on the page, whether text, graphics, photographs, videos, etc., that infringes, violates, or breaches moral, ethical, good taste, or decorum standards, and/or that infringes, violates, or breaches intellectual or industrial property rights, the right to an image, or the law is expressly prohibited. In these cases, CERRAMIENTOS RAYOSUR reserves the right to immediately remove the content and may request the permanent blocking of the user.

CERRAMIENTOS RAYOSUR will not be responsible for the content freely published by a user. The user should be aware that their publications will be known to other users, so they are the main responsible party for their privacy.

Images that may be published on the page will not be stored in any file by us, but will remain on the social network.

CERRAMIENTOS RAYOSUR reserves the right to conduct contests and promotions in which the user may participate if they join our page. The bases of each of them, when the platform of the social network is used for it, will be published in it. Always complying with the LSSI-CE and with any other regulations that may be applicable.

The Social Network does not sponsor, endorse, or administer any of our promotions, nor is it associated with any of them.

CERRAMIENTOS RAYOSUR may also use the Social Network to advertise its training products and services. In any case, if it decides to process your contact data to carry out direct commercial prospecting actions, it will always do so, in compliance with the legal requirements of the RGPD, LOPD, and LSSI-CE.

CHANGES TO THE PRIVACY POLICY
CERRAMIENTOS RAYOSUR may modify this privacy policy to adapt it to legislative, jurisprudential, or interpretative developments of the Spanish Data Protection Agency. These privacy conditions may be supplemented by the Legal Notice, Cookie Policy, and General Conditions that, if applicable, are collected for certain products or services, if such access involves any speciality in the processing of personal data.